Facebook leaks offer few revelations
By Ben Newman
A company values profit over all else, growing to a supermassive size by exploiting workers. It’s an age-old story, and a good way to describe many monopolies. But the Facebook monopoly adds another layer: they also exploit their users. So when the Facebook papers broke I said, “tell me something I don’t know.”
For years articles, interviews and academic studies have shown that social media ruins mental health and spreads extremism. Summing up an academic study, a Harvard Business Review headline reads, “the more you use Facebook, the worse you feel.” Social media has been devastating for teenage users, who struggle with mental health at higher rates. A graph of teen anxiety and depression shows a startling increase since 2010, the year when Instagram became available.
People began accusing Facebook and Instagram of spreading extremism and misinformation especially during the 2016 presidential election. Democrats and Republicans could paint opposing partisans in a negative light without fear of backlash. On the extreme, closed groups of right wing voters stoked fear and conspiracy, crafting stories like QAnon, which fueled Trump’s rise and eventual downfall. The capital insurrection blurred the line between the Facebook world and the real world. Some of the people who entered the building were like living internet memes: out of touch with reality and wearing comical clothing asking for a punchline. Furthermore, foreign governments have used Facebook to push propaganda, influence elections and stifle dissent.
Thanks to whistleblower Ms. Haugen, we got the unsurprising news: Facebook, like the rest of us, knows that social media is harmful.
The Facebook papers provide insights into the research the tech company has done to understand how it’s products impact children, online extremism and more. It’s a joint investigation between many different newspapers, based on information given from a whistleblower named Francis Haugen. The newsworthy story is more about Facebook’s lack of action, than the fact they know their product to be harmful. Despite the negative coverage they have gotten in the past month, they won’t move fast to change their system. At least, not without pressure from the U.S government
Our current laws protect Facebook at the expense of public welfare. Government was built to respect the freedoms of private companies while balancing other factors such as public safety, environmental welfare and maintaining a competitive marketplace.
Insofar, our government has taken a backseat on protecting it’s citizens from the harms of social media. Here are a few recommendations of regulations the government could pressure Facebook to implement.
Facebook needs a health warning. They have demonstrated they know the harmful effects of their product to consumer health. So, like a cigarette box or alcoholic beverage has a physical health warning by law, Facebook should have a mental health warning. If, for example, research suggests that more than 20 minutes of social media a day can induce depression, then Facebook should have a warning pop up at 20 minutes of use.
Facebook needs to beef up it’s content moderation. The government should force Facebook to grow it’s content moderation team, so that it can crack down on extremists and bad-doers who use the platform for malicious purposes. This practice is both in the interest of government and collective security.
Facebook must open up it’s algorithm to independent eyes. The algorithm drives much of what a user sees on their feed. Based on factors such as prior interests, hover time and clicks, one of Facebook’s own investigations found that the algorithm often serves people extremist content. With 1.1 Billion users, Facebook has a larger user base than most countries. So why are they run by an oligarchy, without oversight?
Many will say given our powers that reigning in Facebook is impossible. But, our government has significant leverage. Facebook is protected by laws dating back to the phone line which deem it a public square. In other words, Facebook is merely the carrier of information, so it is not responsible for what anyone on the platform says. Certainly, Facebook is more than a forum and is a more potent vehicle for societal maladies. In most towns, a Neo-Nazi would be ridiculed or ignored in public. In Facebook, algorithms help Neo-Nazis find each other and create their own closed town-squares full of like-minded people. The U.S could threaten to amend this law, opening Facebook to extreme legal liability, unless they institute things to protect the public.
In the meantime remains to be seen whether the Facebook files will change anything. But if there were a time for the government to step in, it would be now.